(from left) Carlene Jamerson, senior vice president and chief clinical officer of Adventist Health System; Eddie Smith, Huguley Medical Associates director of physician services; and Pam Guler, chief experience officer of Adventist Health System.
Huguley Medical Associates, a multi-specialty physician group affiliated with Texas Health Huguley Hospital Fort Worth South, won the Excellence in Patient Experience Award from Adventist Health System.
The award was based on results of patient surveys received from July through December 2013 covering such topics as interactions with the physician, registration, delays and wait times, staff communication and scheduling.
Huguley Medical Associates ranked near the top quarter of multi-specialty groups measured across the country.
“The award honors our physicians and their staff for ‘treating the patient as you would the person whom you love the most.’ We are pleased to receive recognition for the compassion and dedication that our staff pours into their practices each day,” said Eddie Smith, Huguley Medical Associates director of physician services.
Serving Johnson and Tarrant Counties, Huguley Medical Associates has 17 physicians with offices in Alvarado, Burleson, Crowley, Grandview and on the Texas Health Huguley campus.
The award was presented to Huguley Medical Associates at the annual Adventist Health System Patient Experience conference. Adventist Health System is the managing partner of Texas Health Huguley Hospital, a joint venture between Texas Health Resources and Adventist Health System.