Main Lobby

• High level of customer service
• Acknowledge/greet arriving customers
• Provide directions to hospital/departments/physician offices
• Walk with people until the last turn (especially elderly or anxious) whenever possible
• Provide wheelchair assistance as needed
• Assist admission staff
• Physical mobility required

Rover

Very active position

• Assists as needed with transport of wheelchair patients
• Delivers mail and flowers
• Assists department with errands
• High level of physical mobility required

Lower Lobby Information Desk

High level of customer service

• Acknowledge/greet customers
• Provide directions to hospital departments and patient rooms
• Some mobility required

CVICU/MICU Waiting Room

Serve as liaison between ICU staff and waiting families

• Be alert to family needs
• Provide information as appropriate when it is available
• Alert ICU of family’s concerns
• Serve as a substitute when surgery waiting room volunteer is absent

Recovery Room

Support staff

• Organizing patient records
• Liaison to Surgery Waiting Room  volunteer and/or families
• Answer and direct telephone calls

Outpatient Surgery

Assist the staff

• Aid staff in getting rooms ready for patients
• Help with filing records
• Mobility required

Business Center

• Acknowledge/greet arriving customers and employees
• Answer telephone
• Help with filing

Nutrition Office

Supports staff - requires good people skills

• Visits patient rooms to pick menus
• Assists patients unable to complete their own menu
• Physical Mobility required

Patient Visitation

• Visits patient rooms

Patient Magazine Cart

• Sort and label incoming magazines
• Deliver and straighten magazines in all waiting areas
• Deliver magazines to patient rooms
• Assemble busy sacks for children
• High level of walking and standing

Doctor Building Entrance

• High level of customer service
• Acknowledge/greet customers
• Provide directions to hospital departments and patient rooms
• Some mobility required

Gift Shop

High visibility providing efficient customer service

• Price merchandise
• Restock and help create displays in shop
• Assist customers by helping the find products
• Physical mobility required

Health Information Systems

Assists staff with organizing,  scanning and filing patient records

Patient Care Units 

Support for staff and patients

• Answer call lights and telephone
• Visit with patients
• Assist staff with paper work and errands
• Physical mobility required

Outpatient Therapy

• Cleaning therapy gym
• Change and restock linen
• Pull charts for next day patient
• Assist staff with any paperwork
• Physical mobility required

To get more information call (817) 551-2707

Volunteer Application